If you have a Business Plan, how well are you doing in implementing it? This is what performance management is all about: turning your business plan into reality.
In your Business Plan, you've identified objectives and a timescale for achieving them so you need to work out what to measure and how to calibrate those measures. Some key questions to ask yourself are:
- How do our customers see us?
- How do we look to our shareholders or owners?
- What must we excel at?
- How can we continue to improve, create value and innovate?
This approach will help you to identify key performance indicators (KPIs). You will need to decide how to measure your KPIs. By tracking your KPIs over time, you will be able to see the trends and whether you are on track to achieve your objectives.
We can help! We have the knowledge and skills to help you to identify your KPIs and appropriate measures, bringing them together in a 'dashboard', which will help you see your business performance at a glance, and highlight areas that need your attention. By focusing on the essential few KPIs that are critical to your business success, you will be able to see what's going on in your business. You will then be able to manage your business performance to implement your business plan and achieve your goals.
For a free, no obligation initial discussion on how to improve your business performance, call us now on 020 8242 6271.